Your privacy matters to us. This Privacy Policy explains exactly what personal data jiliza collects from Filipino players, how we use it, who we share it with, and what rights you have under Philippine data protection law.
These six principles guide every decision jiliza makes about your personal data. They summarize our approach — the full details are in the policy sections below.
jiliza only collects personal data that is genuinely necessary for operating the platform, verifying your identity, processing payments, and complying with Philippine regulatory requirements. We do not collect data for its own sake.
All personal data held by jiliza is stored using industry-standard 256-bit SSL encryption and access-controlled server environments. Your data is never stored in plain text and is protected against unauthorized access at every level.
Where jiliza relies on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. jiliza provides clear processes for exercising all of these rights, detailed in Section 9 of this policy.
jiliza does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is shared only with trusted service providers who assist in operating the jiliza platform, and only under strict data processing agreements.
jiliza is committed to being open and honest about how your data is used. This Privacy Policy is written in plain, accessible English so that every Filipino player can understand exactly what happens to their personal information when they use jiliza.
Your Privacy is Protected: This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the jiliza platform, you acknowledge that you have read and understood this policy.
This Privacy Policy ("Policy") describes how jiliza ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "the User," or "the Player") who access or use the jiliza online casino platform available at jiliza.app.
jiliza is committed to protecting the privacy and personal data of all its users, particularly Filipino players accessing the platform from within the Philippines. We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the jiliza website, mobile platform, customer support channels, and any other touchpoint through which you interact with jiliza. It should be read together with our Terms and Conditions, which govern your use of the platform as a whole.
Scope: This Policy covers personal data collected from registered players, prospective players who browse the jiliza platform without registering, and individuals who contact jiliza's customer support team. It does not cover third-party websites or services that may be linked to or from the jiliza platform.
jiliza collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., PhilSys ID, passport, UMID) | Account registration, age and identity verification (KYC) |
| Contact Data | Email address, mobile number, city of residence (e.g., Manila, Cebu, Davao, Makati, Quezon City) | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet amounts, win/loss history, bonus usage, session activity logs | Responsible gaming monitoring, personalization, regulatory reporting |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS notifications | Sending relevant promotions and offers where consented |
jiliza does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming assessments or as mandated by applicable law.
jiliza collects personal data through the following means:
jiliza uses the personal data we collect for the following purposes:
No Automated Decision-Making: jiliza does not make decisions that significantly affect you based solely on automated processing without human review, except where required by law or where you have given explicit consent.
jiliza processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
jiliza does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom jiliza shares personal data are required to handle that data in accordance with applicable Philippine data protection law and jiliza's data protection standards. jiliza does not permit third-party service providers to use your personal data for their own purposes.
International Transfers: Some of jiliza's service providers may be located outside the Philippines. Where personal data is transferred internationally, jiliza ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.
jiliza uses cookies and similar tracking technologies to enhance your experience on the platform, ensure its security, and gather analytics data that helps us improve our services. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliza platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate.
jiliza retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following general retention periods apply:
When personal data is no longer required, jiliza will securely delete or anonymize it in accordance with our data destruction procedures.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jiliza:
To exercise any of these rights, please contact jiliza's Data Protection Officer using the contact details provided in Section 13 of this Policy. jiliza will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
Identity Verification: For the protection of all players, jiliza may require you to verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to unauthorized individuals.
jiliza takes the security of your personal data seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While jiliza takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. You are responsible for keeping your jiliza login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
The jiliza platform is strictly intended for adults aged 21 years and above. jiliza does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement is a strict eligibility condition for all jiliza accounts, in accordance with Philippine gaming regulations.
If jiliza becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be returned to the payment source where possible.
If you are a parent or guardian and believe that your child has registered on the jiliza platform, please contact our Data Protection Officer immediately using the details in Section 13.
jiliza reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.
When material changes are made to this Policy, jiliza will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account. We encourage you to review this Policy periodically to stay informed about how jiliza protects your personal data.
Your continued use of the jiliza platform following the posting of any changes to this Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, you must stop using the platform and may request account closure by contacting our customer support team.
jiliza has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the jiliza DPO through the following channels:
jiliza aims to respond to all privacy-related inquiries within five (5) business days and to resolve all formal data rights requests within thirty (30) days of receipt.
If you are not satisfied with jiliza's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
NPC Contact: The National Privacy Commission can be reached through their official government website and offices in Manila. jiliza encourages players to first attempt to resolve any privacy concerns directly with our DPO before escalating to the NPC.
Now that you know how jiliza protects your privacy, you can play with full confidence. Join thousands of Filipino players enjoying secure, fair, and exciting online gaming every day.
Must be 21 years or older to register and play. Please game responsibly.